SHIPPING POLICY
Domestic Shipping
We guarantee to ship your order as soon as possible. Our staff in the distribution department works hard to ensure your order is expertly packed and promptly shipped. We hope you will be completely satisfied with your online purchase. At check out, you are able to select a shipping method you want. Shipping costs are dependent on the items in your order and the shipping method you select. Your total shipping charges will automatically calculate during check out prior to the completion of your order. You can have your order shipped by standard post within 3-8 business days for delivery, depending on destination, or you can upgrade the shipping method to faster delivery for additional cost as blow. STANDARD POST--2-8 DAYS/ GROUND HOME DELIVERY (50LBS OR LESS) FIRST-CLASS MAIL 1-4 DAYS/ THREE DAY SELECT (50OZ OR LESS) PRIORITY MAIL 1-3 DAYS/ SECOND DAY AIR (50LBS OR LESS) PRIORITY MAIL EXPRESS/ NEXT DAY AIR 1-2 DAYS (50LBS OR LESS) SHIPPING RATES ARE CALCULATED DURING CHECKOUT. UPS TRACKINGInternational Shipping
WE CAN SHIP ALMOST ALL OF OUR PRODUCTS WORLDWIDE TO ALL COUNTRIES. ALL ORDERS SHIP WITH A TRACKING NUMBER THAT YOU CAN USE TO MONITOR THE STATUS OF YOUR ORDER IN TRANSIT. SHIPPING RATES WILL BE CALCULATED BY WEIGHT AND DESTINATION DURING CHECKOUT BEFORE YOU COMPLETED THE ORDER. FOR TAX AND TARIFFS PURPOSE, CUSTOMERS IN CHINA MAY PROVIDE US THE IDENTIFICATION CARD COPY FOR FASTER CUSTOM CLEARANCE. FOR THOSE CUSTOMER IN CHINA WHO SUCCESSFULLY COMPLETED LOADING THE IDENTIFICATION CARD, OUR SHIPPING PRICES WILL INCLUDE TAXES AND TARIFFS. OTHERWISE, CUSTOMERS IN CHINA MAY BE SUBJECT TO CUSTOMS FEE AND TAXES, WHICH ARE LEVIED ONCE A SHIPMENT REACHES TO CHINA. FOR ANY OTHER COUNTRIES, OUR PRICES DO NOT INCLUDE TAXES AND TARIFFS. CUSTOMERS ARE FULLY RESPONSIBLE FOR ANY CUSTOMS FEES OR IMPORT DUTIES AND TAXES. WE USE LLP GLOBAL AND THUNDEREX TO SHIP TO OUR CUSTOMERS IN CHINA; DHL TO THE REST OF THE WORLD. SHIPPING RATES ARE CALCULATED DURING CHECKOUT. LLP GLOBAL TRACKING THUNDEREX TRACKINGRETURN POLICY
YOU MAY RETURN ANY ITEM PURCHASED FROM MERIONUS.COM FOR ANY REASON WITHIN THIRTY (30) DAYS OF PURCHASE. REFUNDS FOR UNOPENED ITEMS WILL BE ISSUED VIA YOUR ORIGINAL FORM OF PAYMENT WITH NO EXCEPTION. SHIPPING AND HANDLING CHARGES ARE NON-REFUNDABLE. MERIONUS.COM RESERVES THE RIGHT, AT ITS SOLE DISCRETION, TO REJECT ANY RETURN THAT DOES NOT COMPLY WITH THESE REQUIREMENTS. REFUND VIA PAYMENT CREDIT CARD: SEND YOUR PURCHASE AND RECEIPT TO OUR DISTRIBUTION DEPARTMENT. FOR RETURNS VIA MAIL, YOU MUST CAREFULLY PACKAGE THE PRODUCT, CUSTOMERS ARE RESPONSIBLE FOR THE COST OF RETURN SHIPPING, AND RETURNED ITEMS MUST BE RECEIVED FOR THE RETURN WITHIN THE 30 DAY PERIOD. MERION INC ATTENTION: DISTRIBUTION DEPARTMENT 100 N BARRANCA ST, #1000, WEST COVINA, CA 91791 USA
STILL HAVE QUESTIONS? OUR PROFESSIONAL STAFF IS READY TO HELP YOU. PLEASE CALL CUSTOMER SERVICE AT 626-331-7570, MONDAY - FRIDAY 9:00 AM - 6:00 PM EST, OR CLICK HERE FOR MORE CONTACT OPTIONS.